RentX Car Rental logo

RentX Car Rental

Step-by-step guide – fast and easy.

Booking guide 7 steps
Online check-in (optional) 4 steps

Open

Open the RentX website and click the “Online Check-in" button, or open the link you received by email.

RentX homepage
Pick-up
Drop-off – fuel tip
Booking cancellation

You can cancel or modify your booking free of charge. Send an email to bookings@rentx.com and let them know that you want to cancel, or write to us and we will handle the cancellation for you.

Cancellation policy

  • If you cancel your booking at least 7 days before picking up the car, you will receive a full refund (excluding transaction fees).
  • If you cancel at least 4 days before pickup, you will receive half of the amount paid back (excluding transaction fees).
  • If you cancel 3 days or less before pickup, the amount paid will not be refunded.

Frequently Asked Questions

Booking

  1. Direct booking

    Using the guide on our website, you can book the car directly on our partner’s website. Use the VAMOS10 coupon code and get a 10% discount on the car rental price.

  2. Booking request form

    Fill in the quote request form and we will send you the best offers with the discount already applied. If you like one of them, we will arrange the booking with our partner for you.

Payment

Payment is possible on site at pick-up, either in cash or by bank card.

The specific car model is not guaranteed – but the category is.

When booking, you always choose a car category (for example, “Economy manual” or “Compact automatic”), not a specific make or model. The model shown on the rental company’s website is only an example – the actual car may be any vehicle of similar size and features within that category.

RentX always guarantees the same or a higher category. If the selected type is not available at pick-up, you will receive a car from at least the same or a better category at no extra cost.

No, you do not need either a credit card or a deposit to rent a car.

Payment is simple and flexible: when you pick up the car, you can pay on site in cash, by bank card, or even with Apple Pay or Google Pay.

Yes, you can rent a car with full insurance.

If you choose the “Relax” package, the insurance covers all damage, including the wheels, windscreen and mirrors.

The €1000 Car4YouMadeira guarantee provides extra protection for every booking.

When is it valid?

If you use the VAMOS5 or VAMOS10 coupon code, or if we arrange the booking for you, your booking is automatically covered by the guarantee.

What does it cover?

  • If you cannot pick up the car because of a delayed flight (for example taxi and accommodation costs)
  • A fine or fee that was not caused by you
  • Unjustified extra charges applied by the rental company
No unpleasant surprises – we cover unexpected costs up to €1000.

You can read the detailed description and terms of the guarantee on the guarantee page.

Yes, of course, you can rent a car for just 1 or 2 days.

However, it is important to know that during high season it is worth booking in advance, so you can secure a better price and availability.

In our experience, it is best to book a car 1–3 months before your trip.

If you try to book too early (6–12 months in advance), that period is often not yet priced, so the prices may be higher.

In Madeira, booking early is especially worth it: small-category cars are already available from €33, with full insurance and no deposit.

You can pick up and drop off the car at several locations:

📍 Airport 📍 Machico 📍 Funchal

If your flight is delayed, the rental company will wait for you.

What should you do?

  • If you know that you will be delayed by more than 2 hours, or if you arrive on another flight, it is worth letting them know by WhatsApp or email.
  • If you provided your flight number, the rental company will also track your arrival, so they will know your exact landing time.

Opening hours and surcharge

  • Opening hours: 08:00–19:00, pick-up outside these hours has an extra charge of €40.

If you still cannot pick up the car because of the delay

If you still cannot pick up the car because of the delay, our €1000 guarantee covers the taxi cost both ways to your accommodation and back to the rental company the next morning.

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