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Go Rent a Car

We guide you step by step, from booking to drop-off.

Booking guide 7 steps
Online check-in (optional) 3 steps

Open the e-mail

Open the booking confirmation e-mail you received from Go Rent a Car, then click the “FILL DETAILS” button.

Fill details button in the confirmation e-mail
Picking up the car
Returning the car and refuelling tip
Cancelling a booking

The standard cancellation terms are strict: the base price does not include free cancellation. You can add it to your booking as an extra, and this is what makes the prepayment refundable.

Cancellation terms

  • Free cancellation is available as an extra called Pre-payment Insurance, priced at €5 per day, up to a maximum of €30.
  • If you cancel, the cost of this insurance is not refunded.
  • If you buy it before arrival, you can cancel the booking up to 2 weeks before arrival and get the 50% prepayment back.
  • Without this insurance, the prepayment is not refunded.

How to cancel

Car rental in Spain

No deposit No credit card Full insurance
Details

Frequently Asked Questions

Booking

Using the guide on our website, you book the car directly on our partner's website . Enter the VAMOS5 promo code and you get 5% off the total price.

The code also automatically activates the €1,000 Car4YouMadeira guarantee , so you don't need to do anything else for it.

Payment

Payment is split into two parts: 50% online when booking, and the remaining 50% on site when you pick up the car.

You pay both parts by bank card ; cash is not accepted.

Yes. At Go Rent a Car you get exactly the model you booked.

Most car rental companies only guarantee a category, meaning the car you see when booking is just an example. Here, you drive off in the exact model you chose.

No credit card is needed, and there is no deposit.

When booking you pay 50% online, and the other 50% at pick-up, with any bank card. Cash is not accepted.

You can rent a car from the age of 18, with no young driver surcharge.

Most car rental companies charge an extra daily fee for drivers under 25, or don't rent to younger drivers at all. Go Rent a Car has no such surcharge – at 18 you pay the same price as anyone else.

Only those named on the rental agreement.

Who can that be?

  • The main driver, i.e. the person who made the booking and signs the contract.
  • The additional driver, whom you can add to the booking free of charge at Go Rent a Car.

Things to note

  • Both drivers must present a valid driving licence in person at pick-up.
  • Add the additional driver when booking, under extras – this makes pick-up faster too.
  • Anyone not on the contract must not drive the car. If they do and there is an accident, the insurance will not cover the damage.

Yes, with the No Stress Pack you are insured with zero excess.

A No Stress Pack means full protection: everything is covered with zero excess, including tyres, mirrors and glass.

The €1,000 Car4YouMadeira guarantee gives extra protection to every booking.

When does it apply?

If you use the VAMOS5 promo code when booking, or if we arrange the booking for you, the guarantee automatically applies to your booking.

What does it cover?

  • If you can't pick up the car because of a late flight (e.g. taxi and accommodation costs)
  • Fines or fees that you didn't cause
  • Extra charges wrongly imposed by the rental company
No unpleasant surprises – we cover unexpected costs up to €1,000.

The full description and terms of the guarantee are available on the guarantee page of our website.

Yes, of course you can rent a car for just 1 or 2 days.

It's worth knowing, though, that in high season it's better to book in advance, so you get a better price and a wider choice.

The earlier, the better.

The earlier you book, the better the price, and the selection is still wide. In high season, the cheaper categories sell out first.

You can pick up and drop off the car at two locations:

📍 Airport 📍 Machico

If your flight is delayed, they will wait for you.

What should you do?

  • If you entered your flight numberwhen booking, they track the flight and can see the delay.
  • You can pick up the car at any time, even late, with no surcharge.
  • If the delay is more than 2 hours, or you arrive on a different flight, let them know on WhatsApp: +351 965 711 066

If you can't pick up the car because of the delay

If you can't pick up the car because of the delay, our €1,000 guarantee covers the taxi cost both ways: to your accommodation and back to the rental company the next morning.