Terms of Use

In short: We are car rental specialists helping travelers rent a car in Madeira with excellent local partners. We help you request quotes, compare options, and clarify the steps—clearly and without surprises.

By using this website and contacting us through our forms, email or WhatsApp, you agree to these Terms of Use.

Rental contract: If you proceed with a booking, the rental agreement is concluded directly between you and the rental partner (not with Car4YouMadeira).

The partner confirms availability and applies their rental conditions (insurance options, fuel policy, cancellation rules, pick-up rules, etc.).

€1000 guarantee — complete peace of mind for every booking.
We don’t just recommend — we take responsibility for our partners and travellers.

6.1 When is it included?

The €1000 Car4YouMadeira Guarantee is automatically included if:

• you use the VAMOS5 or VAMOS10 coupon code, or
• you let us handle the booking for you.

6.2 What is it?

If you use the VAMOS5 or VAMOS10 coupon code, or if we make the booking for you, your reservation is covered by the €1000 Car4YouMadeira guarantee. If any problem comes up with your car rental, we are right behind you and help you resolve the situation.

6.3 What does it cover?

The aim of the guarantee is to make sure you’re never left alone in unexpected situations. Examples:

• If you can’t pick up the car because your flight was delayed (e.g. covering taxi costs)
• Fines or charges that you didn’t cause
• Unreasonable extra fees charged by the rental company

6.4 Conditions

• The guarantee is valid if you use the VAMOS5 or VAMOS10 coupon code, or if we arrange the booking for you.
• The booking must be made with the following partners: RentX, Auto Canhas, Rent-A-Car Madeira, Madlobos.
• Clear, verifiable proof is required (invoice, email, contract, fine notice).
• You must report the issue to us immediately via WhatsApp or email.
• We respond and assess the claim within 7 working days.
• Not valid in cases of driving under the influence of alcohol/drugs or deliberate breach of the rental contract.

6.5 How to claim it?

1. Collect your documents
   Invoice, contract, photos, emails – anything that proves what happened.
2. Email our team
   Briefly describe the situation and attach the files – we’ll confirm once we’ve received them.
3. Approval within 7 days
   We review everything fairly and let you know our decision.
4. Up to €1000 refund
   If approved, we transfer up to €1000 directly to your bank account.

Note: This guarantee is provided by Car4YouMadeira. It is not insurance and does not replace the rental partner’s own terms or any consumer rights you may have.

To the extent permitted by law, Car4YouMadeira is not responsible for the rental partner’s services, decisions, the condition of the vehicle, availability, cancellations, refunds, or issues arising from the rental contract between you and the partner.

Nothing in these Terms limits any mandatory consumer rights you may have under applicable law.

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