Frequently Asked Questions

How does the booking and payment process work?

You've got two simple options:

1. Book directly:
Use our guides to book through our partners’ websites. Apply the VAMOS10 coupon code to get 10% off your rental price.

2. Request a quote via form:
Fill out the form and we’ll send you the best available offers with the discount already applied. If you like one, we’ll handle the booking with our partner.

Payment:
You pay on site at pick-up, in cash or by card.

Do I need a credit card or a deposit to rent a car?

No. With our partners, you don’t need a credit card or a deposit to rent a car.

Payment is simple and flexible: at pick-up you can pay in cash, by card or via Apple Pay / Google Pay.

Is full insurance included? What exactly does it cover?

Yes. All our partners offer cars with full insurance included.

RentX:
Choose the “Rent with Insurance” package and you’re covered for all damages, including tyres, windscreen and mirrors.

Rent-A-Car Madeira:
Full insurance is included in the base price. Optionally, for €10/day you can add additional cover for windscreen, mirrors and tyres.

Madlobos:
Full insurance already includes coverage for tyres, windscreen and mirrors.

What is the €500 Car4YouMadeira Guarantee, and what does it cover?

The €500 Car4YouMadeira Guarantee provides extra protection for every booking.

If you use the VAMOS10 coupon code together with our partner link, your booking is automatically covered by the guarantee.

What does it cover?
– Unjustly charged deposit or fuel hold
– If you can’t pick up the car due to a flight delay (e.g. taxi + accommodation)
– Fines or fees you didn’t cause
– Unreasonable extra charges by the rental company

This way, you’re protected from unpleasant surprises and covered for unexpected costs up to €500.

Can I rent a car for just 1 or 2 days?

Yes, you can absolutely rent for 1–2 days.

Just note that during high season it’s best to book in advance to secure availability and a better price.

How far in advance should I book to get the best price?

Based on our experience, booking 1–3 months before your trip gives you the best prices.

If you try too early (6–12 months ahead), rates for that period are often not available yet, so prices can be higher.

In Madeira, it really pays to book early — small cars can start from €33 with full insurance and no deposit.

Where can I pick up or drop off the car?

You can pick up and drop off your car at several convenient locations:

📍 Airport
📍 Machico
📍 Funchal
📍 Hotel / Apartment
📍 Most towns along Madeira’s south coast

Exact options vary by partner.

Just fill out the form with your preferred pick-up location, and we’ll send the best available offers.

What happens if my flight is delayed?

If your flight is delayed, the rental company will wait.

If you know you’ll be more than 2 hours late or arriving on a different flight, it’s a good idea to notify them via WhatsApp or email. If you provided your flight number, they’ll automatically track your arrival, so they’ll know your exact landing time.

For late-night arrivals, with prior arrangement you can collect your car early in the morning or upon arrival.

If the delay means you can’t pick up the car, our €500 Guarantee covers your taxi to your accommodation and back to the rental office the next morning.

What documents are required to pick up the car?
  • Booking reference
  • Valid ID card or passport
  • Valid driver’s license
From what age can you rent a car?

RentX Car Rental: You can rent from 18 years. Under 25 a young driver surcharge applies.

MADlobos Rent a Car: Minimum age is 23, with at least 2 years of driving experience.

Rent-A-Car Madeira: Under 23 a deposit may be required (typically €600), payable in cash or by card.

Who can drive the rental car?

RentX Car Rental: By default the renter; additional driver(s) can be added for €5/day per driver.

MADlobos Rent a Car: 1 additional driver included free.

Rent-A-Car Madeira: By default the renter may drive; additional driver(s) can be added for €5/day per person.

When can you cancel your booking free of charge?

RentX Car Rental: Can be cancelled via email. Refunds: 100% up to 7 days before, 50% up to 4 days, no refund within 3 days.

MADlobos: Free cancellation up to 24 hours before pickup.

Rent-A-Car Madeira: Free change/cancellation up to 48 hours before pickup.

Do you accept prepaid cards (Revolut, Wise)?

Yes. RentX, MADlobos and Rent-A-Car Madeira accept prepaid cards, including Revolut and Wise.

Parking in Madeira — what do the lines mean?
  • White lines — free parking (more common in smaller towns/villages).
  • Blue lines — paid parking (ticket machine nearby).
  • Yellow lines — no parking or stopping.
  • Red–yellow markings — reserved areas (e.g., buses, loading).