€500 Guarantee

€500 Guarantee — complete peace of mind for every booking

We don’t just recommend — we take responsibility for our partners and travellers.

✅ The guarantee applies when you use the VAMOS10 coupon code, or when we handle the booking for you.
🛡️

What is the €500 Guarantee?

If you use the VAMOS10 promo code, or if we arrange the booking for you, your booking is automatically covered by the €500 Car4YouMadeira Guarantee.

If any issue comes up during your rental, we’ll help resolve it.

💳

What does it cover?

  • ✈️ If you can’t pick up the car due to a flight delay (e.g. taxi and accommodation)
  • 🚗 Fines or fees you didn’t cause
  • 💳 Unjustly charged deposit or fuel hold
  • 💳 Unjustified extra charges by the rental company

The guarantee ensures you’re not left without support in unexpected situations.

⚠️

Conditions

  • The guarantee is valid if you use VAMOS10, or if we arrange the booking for you.
  • The booking must be with one of the following partners: RentX, Rent-A-Car Madeira, Madlobos.
  • Clear, verifiable documents are required (invoice, email, contract, fine notice).
  • Please report the issue to us as soon as possible via WhatsApp or email.
  • We respond to and assess the claim within 7 business days.
  • Not valid in cases of driving under the influence of alcohol/drugs, or intentional breach of the rental agreement.

How to claim?

1

Collect documents

Invoice, contract, photos, emails — anything that proves the situation.

2

Email our team

Briefly describe the case and attach the files — we’ll confirm receipt.

3

Decision within 7 business days

We review it fairly and inform you of the outcome.

4

Up to €500 reimbursement

If approved, we transfer up to €500 directly to your account.

€500 Guarantee — Claims

As real claims arrive, we’ll publish brief summaries for transparency.

Claimant Rental company Issue Amount (€) Decision
Reminder

The guarantee activates only if you use VAMOS10, or if we arrange the booking for you.

RentX Rent-A-Car Madeira MADlobos